Privacy Policy
Effective Date: October 14, 2025
This Privacy Policy explains how Direct Seed ("we," "us," or "our"), collects, uses, and protects your personal information when you visit and use our website.
1. Information We Collect
A. Information You Provide Directly
This is information you voluntarily give us when requesting a service, quote, or contacting us. This includes:
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Contact Information: Your name, email address, phone number, and mailing address.
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Business Details: Information about your property, desired project scope (e.g., length of shelter belt, species of seed required), and location details necessary for providing a quote.
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Correspondence: Records of our communication with you via email or through our website forms.
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B. Information We Collect Automatically (Usage Data)
When you browse our website, we automatically collect certain data to help us improve the site's performance and user experience.
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Cookies and Tracking: We use cookies, pixels, and similar technologies to track activity on our website and hold certain information.
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Analytics: Data such as your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and the amount of time spent on those pages. We typically use services like Google Analytics for this purpose.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To fulfill your requests for quotes, process bookings, and communicate with you about your direct seeding project.
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Communication: To respond to your inquiries, comments, or technical support requests.
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Business Improvement: To understand how users interact with our website (using Usage Data) so we can optimize the site design and service offerings.
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Legal Compliance: To comply with any applicable laws, regulations, and legal processes.
3. Your Data Protection Rights
You have the right to access, update, or request the deletion of the personal information we hold about you.
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Access and Correction: You may request details of the personal information we hold about you. We will take all reasonable steps to ensure this information is accurate and complete.
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Deletion: You may request that we delete your personal data. Note that we may be required to retain some information for legal or operational purposes (e.g., invoicing).
To exercise any of these rights, please contact us using the details provided below.
4. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
+61 411 092 794